Frequently Asked Questions
General Questions
Who is CapOptix for?
What differentiates CapOptix from other sales tools on the market?
How long does it take to integrate with CapOptix?
Does CapOptix support different sales roles?
How long does it take to implement CapOptix?
Do we need to replace our current CRM or sales tools to use CapOptix?
Which CRMs and sales tools does CapOptix integrate with?
Sales Process
How do reps know what to do next?
Can I make exceptions to the sales process for certain reps?
How does CapOptix help sales managers?
AI Call Analysis
Can you make calls directly from the CapOptix platform?
Can the AI scoring be customized?
Reporting
How often is CapOptix reporting refreshed?
Can managers compare rep performance?
Communications
Can content be customized for different industries?
Can my company logo be added to all CapOptix’s communication?
Is the CapOptix communication and platform multi-lingual?
Lesson Factory
How long are the training lessons for sales reps and sales managers?
How do users know which lessons to watch?
Can custom lessons or glossary terms be added to Lesson Factory?